To Place a Call:
• Pick up the HANDSET and dial the NUMBER you wish to call.
• You do not need to dial a 9 for an outside line, or a 1 for long distance.
To Transfer a Call:
• Press the FLASH button to initiate the transfer.
• Dial the NUMBER you want to transfer the call to.
• WAIT for the phone to ring.
• Hang up to complete the transfer, or stay on the line to announce the
transfer.
To Conference a Call:
• During a call, press the FLASH button.
• This will place the caller on hold.
• You will hear a dial tone.
• Dial the NUMBER of the party you wish to add to the conference.
• When the party answers, press the FLASH button to add them to the call.
To Put a Call on Hold:
• During the call, press the FLASH button.
• Do not hang up the phone, this will disconnect the call.
• To return to the call, press the FLASH button again.
To Forward All Calls:
• Pick up the handset and dial *72.
• Follow the Interactive Voice Response (IVR) Directions.
• Dial *73 to turn off call forward always.
To Answer a Call on Your Second Line:
• During an active call, press the FLASH button. This will place the first call
on hold, and answer the second line.
• Press the FLASH button to toggle between calls.
To Transfer Call to Voicemail
• During an active call, press the FLASH button. This will place the call on hold.
• Dial *55. To transfer caller to your own voicemail, press the # key. To transfer caller to
another voicemail box, enter the desired extension then #.
To Redial the Last Number Called
• Go OFF HOOK.
• Dial *66
To Dial the Last Caller
• Go OFF HOOK.
• Dial *69.
To Program and Use Speed Dial 8
To Program:
• Go OFF HOOK.
• Dial *74. You will hear a stuttered dial tone then a normal dial tone.
• Using the KEYPAD, enter the Speed Dial code you want to use (2 through 9) plus the
TELEPHONE NUMBER you want to associate with it and then press the # key.
• The IVR will notify you whether or not the programming was successful.
To Use:
• GO OFF HOOK
• Press the Speed Dial code 2-9 using the KEYPAD.
Mail Controls
Menu 1 Key
Save #
Delete 7
Replay Message / Skip Envelope 2
Fast Forward 3
Rewind 4
Play Message Envelope 5
Call Back Sender 8
Go to Menu 2 9
Menu 2 Key
Reply 1
Forward 2
Go to Menu 1 *
Voice Mail
To Access Your Voice Mail:
• Dial Your EXTENSION.
• Enter your password.
• To navigate, follow the menu choices.
From Outside the Office:
• Dial your phone number.
• When the voice mail system answers, press the * key.
• Enter your password.
• To navigate, follow the menu choices.
Analog Phone
Using the Analog Phone
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